Telephoning
Expression used in this telephoning script:
1. Small
talk
2. Making
an arrangment
3. Complaining
4. Apologizing
and solving problem
5. Talking
about responsibilities
6. Explaining
Further
A: Hello good morning this is Ichak from Elle company
speaking , how can I help you?
B: Hello good morning ichak, this is devy your from Design
and Art division , how have you been?
A: Hei devy iam great, how about you? Where have you been? I
rarely see you in office now.
B: Iam great too thanks ,actually Iam having business duty in Canada now . our company sent me to handle
some bussines with new company here, how is the weather in Indonesia now?
A: thats sound great,
the weather here is so cold and it cloudy all day , it seem Indonesia will have
rain season in this week, how about there?
B: Canada in spring season now, the weather is so warm and the scenery is
so awesome , although I do not have chance to go in some tourism place because
of my busy schedule here .
A: that sound great though .
B: , anyway ichak, actually I call you to ask about new
design that i was send , do you have received an email that i sent to you today?
Do you have read the email already?
A: email? I have checked an email from you about your new concept in fashion to next
season exhibition right?
B; yes, have you checked the design in PDF.ver about my new
design about that ? I was discuss it with my division , and we decided to release
new fashion about Hijab to next season exhibition .
A: design in PDF? iam sorry devy , i was read the Email but Iam
afraid i do not received any file in PDF version, it seemed you have forgotten
to enclose the file,
B: Iam sorry ichak my bad , I will send it again and make
sure that the PDF file is enclosed and you can check it the design further, but
what your view if our company release this kind of fashion? .
A:Thats great, I think that is good concept because hijab is
really famous in Indonesia and our company should try new different style to
make our customer will not get bored ,our division have meeting on 26 may right? Lets disscus it more further,
Iam really interested in developing that concept as well.
B: thanks ichak but ,beside to chcek do my email already
received or not , I want to rearrange our meeting division on 26may as well , Iam extremly sorry
to postpone our meeting on that day .
B:Iam afraid I will stay much longer in canada,I still need
1 days to stay in canada to finish all of the bussines meeting in here ,
probably 28 may I will back to indonesia
again. could be possible if we reschedule
our meeting on 26 may?.
A: alright I see, Design
division is very busy lately no problem dev , thanks for letting me know, lets
rearrange the day then ,wait I will check my schedule first ,
B:thanks for your understanding ichak
A: hello Devy how about 29 may ? I free on that day, can you
make it?
B:thanks ichak , but Iam afraid on 29 may I will ready to
work again or not, probably i will take day off on 29 may.
A: Alright Iam sorry, I guess you must be so tired with the
long trip(chuckle), how about 2 april?, But I just free after 1pm because i
have another meeting from 9 until 12 am, it is okay for you devy?.
B:Alright , on 2 april at 1pm i can make it on that day
ichak , thanks ichak for your understanding thats very kind of you.
A: Alright , my pleasure devy , have a nice day in Canada
dev
B: alright, have a nice day as well chak .
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